Last Updated: July 24, 2025
At Darjeeling Dusk, we value your privacy and are committed to protecting your personal
information while you shop for our premium teas and coffees. This Privacy Policy explains how we
collect, use, share, and secure your data to ensure a seamless and trusted shopping experience
on our website and app.
Information We Collect
We collect information to enhance your shopping experience when you interact with our services,
such as:
- Name, email address, phone number, and shipping address for order processing.
- Payment details, securely processed through trusted third-party providers.
- Preferences and interactions, like items in your cart or browsing history, to personalize
your experience.
- Feedback or inquiries submitted via contact forms or emails.
How We Use Your Information
Your information helps us deliver a tailored shopping experience, including:
- Processing and delivering your orders efficiently.
- Sending order confirmations, invoices, and delivery updates.
- Providing personalized customer support and responding to your inquiries.
- Improving our website, app, and premium product offerings.
- Offering tailored promotions, such as tea or coffee recommendations (you can opt out
anytime).
Sharing Your Information
We share your information only when necessary, such as:
- With trusted partners, like payment processors and delivery services, to fulfill your
orders.
- To comply with legal requirements or protect our rights and safety.
- With your consent, such as for marketing initiatives.
We never sell your personal information to third parties.
Data Security
We use robust security measures, including encryption and secure servers, to protect your data.
While we strive to ensure safety, no online platform is entirely risk-free, and you share
information at your own discretion.
Your Rights
You have control over your data and can:
- Access, update, or delete your account information through your account settings or by
contacting us.
- Opt out of promotional emails or app notifications by clicking “unsubscribe” or reaching out
to us.
- Request details about how we use your data.
We may retain certain information as required by law or for legitimate business needs, such as
maintaining order records.
Contact Us
Have questions about our Privacy Policy? Reach out at: [email protected].